Frequently Asked Questions

Is there a minimum order size for Wash & Fold?

What can I expect to happen on my first order?

Can I receive a delivery if I am not home?

Can I get my Dry Clenaing and or Wash & Fold the next day?

What days do you provide service?

Will you remind me you are coming by?

Will you bring my own personal Woodhaven Dry Cleaners's Laundry Bag?

Should I separate my dry cleaning and laundry?

What time will you come by?

Can I select a time preference?

How do I give you special instructions?

How do I point out stains? Do I need to point out stains?

What happens after you collect my clothers?

How will I know the total cost?

How do I pay?

What is the cleaning process of my Wash & Fold order?

Are there any additional costs for large items in Wash & Fold?

What type of detergent can I choose from?

What happens when I give my clothes for Dry Cleaning?

Does Woodhaven Dry Cleaners provide Green Dry Cleaning?

What repair services does Woodhaven Dry Cleaners offer?

Do you clean leather?

What if I want to offer Woodhaven Dry Cleaners as a perk at my Company?

Can I recycle hangers?

Are you able to clean Wedding Dresses?

Do you clean Curtains?

Do you offer Rush Delivery?

When will my clothes be ready for delivery?

Can I give you more clothes at the time of drop off?

Can I receive a delivery if I am not home?

What if I need to cancel my pick up?

What if I am running late and your Valet is on the way?

Is it possible to have my clothes delivered to an alternate address?

What happens if Woodhaven Dry Cleaners cannot deliver my order because I have canceled?

What happens if the payment method I have on file cannot be successfully charged?

Will Woodhaven Dry Cleaners accept a copy of my keys?

What is Woodhaven Dry Cleaners's policy when it finds pre-existing damage?

What happens if Woodhaven Dry Cleaners loses or damages one of my itmes?